Privacy Policy

“We,” “us” or “our” means Titan Water Solutions, a LLC with its principal place of business located at 8409 Highland Pines Ct Plant City FL US 33565-3088.

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at [email protected].

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

We also collect certain information automatically when you use our Services. This may include your IP address, device and browser information, the pages you view, the site or advertisement that referred you, and advertising click identifiers, collected through cookies and similar technologies.

We use cookies and similar technologies, including first-party identifiers, to recognize your visits, remember your preferences, understand how our Services are used, and measure the effectiveness of our marketing. Some of these technologies are essential to operate the Services, while others help us with analytics and advertising.

We work with analytics and advertising providers, such as Google and Meta, to measure and improve the performance of our marketing.

Your privacy choices. You can manage advertising preferences through the settings offered by these platforms, including Google Ads Settings and your Meta ad preferences, and through your browser’s cookie controls. You may also contact us at [email protected] with questions about your choices.

We use the personal information we collect for the following reasons:

• To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
• To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
• To provide you with information about the Services that you request from us or which we feel may interest you.
• To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
• To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
• To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
• To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

We may share your personal information in the following ways:

• With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

If you opt in to receive SMS or text messages from Titan Water Solutions, we collect your mobile phone number and a record of your consent. We use this information solely to send you the messages described in our SMS Terms & Conditions, including service appointment confirmations, reminders, account and billing notifications, and customer support replies.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent records are not sold, rented, or shared with third parties or affiliates for any purpose. The categories of personal information described elsewhere in this Privacy Policy that may be shared with vendors, service providers, or successor entities specifically exclude SMS opt-in data and consent records; this information will not be shared with any third parties.

You can opt out of SMS messages at any time by replying STOP to any message we send you. For help, reply HELP or contact us at [email protected].

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: [email protected].

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Titan Water Solutions
8409 Highland Pines Ct Plant City FL US 33565-3088
[email protected]