Lifetime Limited Warranty

The Titan Water Solutions (hereinafter TWS) warrants any TWS brand water treatment system manufactured by 

TWS and installed by a duly authorized TWS dealer, to be free from defects and materials and workmanship to the 

original residential purchaser (hereinafter CONSUMER) from the date of purchase. All aspects of this warranty are 

subject to the following limitations, terms, and conditions.

1. Duration of Warranty

If TWS equipment consisting of the Mineral and Storage Tanks, Controls and Valves, Pumps and Switches, Ion 

Exchange Resin and Treatment Media, Drinking Water Systems (excluding replacement exchange modules or inline 

filters) and Ultraviolet Lights (excluding bulbs and sleeves) is determined to have failed as a result of a 

manufacturing defect, TWS will, at its sole discretion, repair or replace the defective part at NO CHARGE to the 

CONSUMER (excluding labor, and applicable shipping and handling costs) for the duration of the CONSUMER’s 

ownership of the original equipment (hereinafter “LIFETIME”).

2. Limitations of Coverage

This warranty extends only to the CONSUMER for damage resulting from defects in materials and workmanship, 

and does not include renewable components. It does not extend to damage caused by the CONSUMER’s neglect or 

abuse, or by accident, to damage caused by wind, hail, or abnormal weather conditions, or to damage caused by acts 

of God, civil insurrection, or extraordinary circumstances beyond the control of TWS.

TWS shall not be liable for any direct or indirect damage from the use of the equipment, and in no event shall the 

extent of this warranty cover exceed the purchase price of the equipment. 

TWS cannot know the characteristics of the CONSUMER’s water supply or the purpose for which one is purchasing 

TWS equipment. Also, water qualities vary seasonally and over time. Therefore, TWS assumes no liability for the 

determination of the proper equipment necessary to meet a CONSUMER’s requirements, nor does it authorize other 

to assume such obligations on its behalf. 

This warranty excludes any equipment which was not manufactured by TWS and installed by an authorized TWS 

dealer or on which the date code has been removed or altered. Any tampering or attempted repair performed by 

anyone other than an authorized dealer, including the CONSUMER, voids this warranty.

3. Miscellaneous

In order to be considered for validation, all claims for warranty coverage must be accompanied by a copy of the 

purchase agreement indicating the date of initial installation, and proof of the CONSUMER’s residency, such as 

current real estate annual tax bill, utility bill, or credit card statement. TWS reserves the right to inspect the TWS 

Equipment prior to honoring any warranty claim. 

This warranty gives you specific legal rights, and you may have other rights which may vary from state to state. Any 

and all inquiries or claims under this warranty must be submitted in writing to Titan Water Solutions, Attn: Warranty 

Department, 6160 N. U.S. HWY 41, Apollo Beach FL 33572

Titan Water Solutions

6160 N U.S. HWY 41

Apollo Beach, FL 33572

Phone 813-712-9528

www.titancleanwater.com

Titan Water Solutions Service Area

Titan Water Solutions service area is a 50 mile radius of our location at 6160 N. U.S. HWY 41, Apollo Beach, FL 33572. If you are beyond this service area there is a charge for repair services. We do not offer service beyond the radius described above unless the customer pays the extended service charge. We do however do install in most of South Florida as a courtesy to our customers. If beyond the service area the customer is responsible to do their own services and maintenance on the system to maintain the system warranty. Failure to do proper maintenance will void the warranty.

For queries and further information,  contact us.